Privacy Policy

Last updated: October 2025.

This Privacy Policy explains how The Onda Agency (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website theondaagency.com, subscribe to our newsletter, or communicate with us through email or forms.

1. Information We Collect

We collect the following types of information:

  • Contact information: Your name, your company, and email address when you subscribe to our newsletter, fill out a form, or contact us.

  • Website data: Information about how you use our site, including pages visited, time spent, and interactions (via analytics tools and cookies).

  • Email engagement data: When you open, click, or interact with our marketing emails, we collect non-identifiable data to improve our content.

  • Business communications: Any messages, inquiries, or project information you send to us directly.

  • Business- or project-related information: When you fill in the request form to get contacted by us.

2. How We Use Your Information

We use your information to:

  • Send newsletters, updates, and marketing content you signed up for.

  • Respond to your messages, inquiries, or project requests.

  • Improve our website and email campaigns.

  • Maintain compliance with legal and anti-spam obligations.

We do not sell or rent your personal data to third parties.

3. Email Marketing and Consent

When you subscribe through our website, you are providing consent for us to send you marketing communications.
You can withdraw this consent at any time by clicking “Unsubscribe” at the bottom of any email or by contacting us at info@theondaagency.com.

4. Third-Party Services

We use reputable third-party services to operate and improve our site and communications, including:

  • Squarespace (website hosting)

  • Klaviyo / Mailchimp (email marketing)

  • Google Analytics or similar tools (website analytics)

These providers may store data outside of Canada or the EU, including in the United States, and they comply with industry-standard privacy and security practices.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Understand visitor behaviour

  • Improve performance and design

  • Personalize your experience

You can manage or disable cookies in your browser settings.
Some features may not function correctly if cookies are disabled.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent for marketing

To exercise these rights, contact us at info@theondaagency.com.

7. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy.
We use secure servers and trusted platforms to protect your data from unauthorized access, disclosure, or misuse.

8. International Visitors

Our website is hosted in Canada and may process data in the United States.
By using our site, you consent to this processing and transfer of information.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in technology, regulations, or our business practices.
The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

The Onda Agency
Email: info@theondaagency.com